Delivery & Servicing Plans / Delivery Management Plans
Keeping Developments Operating Safely and Efficiently
Planning permission is not just about how people access a development. It is equally important to demonstrate that deliveries and servicing can take place safely, efficiently and without causing unacceptable impacts on the surrounding highway network.
DW Transportation prepares Delivery and Servicing Plans (DSPs) and Delivery Management Plans (DMPs) that provide practical strategies for managing deliveries, servicing activity and operational vehicle movements. Our plans help satisfy planning requirements, support planning applications and respond to Highway Authority concerns.
What is a Delivery & Servicing Plan?
A Delivery and Servicing Plan sets out how deliveries and servicing activities will be managed throughout the operation of a development.
The purpose of the plan is to minimise the impact of servicing vehicles on the surrounding highway network while ensuring that businesses can continue to operate efficiently.
Depending on the development, a Delivery Management Plan may include information relating to delivery schedules, servicing arrangements, vehicle routing, loading and unloading procedures, staff responsibilities and operational management measures.
When is a Delivery Management Plan Required?
Delivery and Servicing Plans are commonly requested for developments where regular deliveries or servicing activity could affect highway safety, traffic flow or nearby residents.
They are frequently required for:
Retail developments
Convenience stores
Petrol filling stations
Drive-through restaurants
Commercial developments
Mixed-use developments
Town centre developments
Food and beverage premises
Developments with restricted servicing arrangements
Highway Authorities may request a Delivery Management Plan either during the planning application process or as a condition of planning permission.
A Practical, Site-Specific Approach
Every development operates differently. A successful Delivery Management Plan reflects the specific characteristics of the site rather than relying on generic management measures.
We work closely with clients to understand how deliveries will be made, the types of vehicles expected, delivery frequencies and operational requirements. This enables us to prepare practical plans that balance operational efficiency with highway safety.
Where appropriate, we also consider vehicle tracking, access arrangements, loading areas, pedestrian movements and potential interactions with customers and other site users.
Our Experience
DW Transportation has prepared Delivery Management Plans for a wide range of developments, including convenience stores, petrol filling stations, drive-through restaurants and commercial developments.
Our experience includes developments with constrained servicing arrangements, busy forecourts, shared access roads and sensitive town centre locations where careful management of delivery activity is essential.
By understanding how developments operate in practice, we prepare robust plans that provide confidence to both planning authorities and Highway Authorities.
Why Choose DW Transportation?
Our Delivery Management Plans are clear, practical and tailored to each development.
Rather than producing generic documents, we consider how servicing activity will genuinely operate, helping clients demonstrate that deliveries can be accommodated safely while minimising impacts on the surrounding highway network.
This practical approach helps support planning applications, discharge planning conditions and address comments raised by Highway Authorities.
Frequently Asked Questions
What is a Delivery Management Plan?
A Delivery Management Plan explains how deliveries and servicing will be managed to minimise impacts on the highway network while allowing a development to operate effectively.
When is a Delivery Management Plan required?
Highway Authorities may request a Delivery Management Plan for developments where deliveries have the potential to affect highway safety, traffic flow or nearby residents.
What information is included?
A Delivery Management Plan may include delivery frequencies, vehicle types, servicing arrangements, loading procedures, routing, operational management measures and staff responsibilities.
Can a Delivery Management Plan help secure planning permission?
Yes. A well-prepared Delivery Management Plan can demonstrate that servicing activities have been carefully considered and managed, helping to address concerns raised during the planning process.
Need a Delivery Management Plan?
If your planning application requires a Delivery Management Plan or Delivery & Servicing Plan, we would be pleased to discuss your project. Contact DW Transportation to find out how we can help support your planning application.